How Leaders Can Build Confidence in New Hires After a Tough Job Search

My daughter Emma sent application after application before landing her first job. Here’s what that silence does to new hires, and how leaders can rebuild their confidence from week one.
Is AI Biased Against Women? What the Research Shows

Two letters, $120,000 This summer, UN Women shared a study of 133 AI systems used across industries. These findings raise a crucial question: is AI bias against women? Forty-four percent showed gender bias. More than a quarter showed both gender and racial bias. Numbers like that can feel abstract. So let me make it personal. […]
The Quiet Cracking Happening on Your Team (and How to Catch It Early)

For years, people looked at me and saw a mom of six who had it all together. A full house, a full calendar, and everything handled. Whenever anyone asked how I was doing, I had the same answer: “I’m fine.” What I didn’t say was how I actually felt. When my friend Jaime Marco shared […]
Do You Really Think You’ll Make It to the Top?

More than ten years ago, I decided to climb Mount Kilimanjaro. I was a stay-at-home mom of six. I had no hiking experience. And once I started telling people about it, I kept hearing the same question. “Do you really think you’re going to make it to the top?” My answer? “No. I think I’m […]
Why We’ve Stopped Making Eye Contact (And What It’s Costing Us)

I was signing books at Barnes & Noble in Tampa last week, and something struck me. People would walk right past my table, eyes down, moving fast, like making eye contact might cost them something. A few even did that thing where they angle their whole body away, just in case I might say hello. […]
You Don’t Have to Feel Ready to Take the Risk

I’m writing this from Scotland, where I’ve spent the past two days helping my daughter Emma move into her new flat. Today, she starts a new job at Falkland Palace, where she’ll spend the next year working in art conservation. Her path here wasn’t a straight line. And that’s exactly the point. From Pre-Med to […]
Flight Delayed? Here’s How to Stay Calm

So we were flying from Miami to London. Originally booked as a direct flight. Then the airline decided to make it a connection through New York instead. When we asked to fix it, they told us that it would cost extra. A change we didn’t even ask for, and we’d have to pay to undo […]
The Gap Between Potential and Performance Is Costing You More Than You Think

More than ten years ago I stood at the base of Mount Kilimanjaro. This experience showed me the connection between Potential and Performance in unexpected ways. I was a stay-at-home mom of six. I’d never hiked anything harder than a neighborhood trail. Nobody who knew me would have picked me to summit a 19,000 foot […]
The Launching Pad: What Moving My Last Kid Into College Taught Me About Confidence

This Past Weekend This past weekend, I moved my youngest daughter, Mili, into American University. I’ve done this five times before, so I’ve got the system down. Blue packing bags, not suitcases, because they smush down to nothing once you’ve unpacked them and you’re not stuck hauling five giant bags back out to the car. […]
How Do They Do It? What High Achievers Actually Have in Common (It’s Not Talent)

Have you ever said that to yourself? Or thought it about someone else? You watch someone climb all seven summits; you hear about a woman who went back to law school in her fifties or sixties; ou meet the first person in their field to do something nobody thought was possible. And the question comes […]